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Support Organisations: Tyne & Wear

Signposting our refugee friends to support organisations


At HostNation, we don’t ask you to provide professional support. Instead, our scheme offers friendship and all its benefits; helping a refugee feel more at home in the city, having somebody to talk to and have fun with. You can also help your refugee friend with their English skills. 

However, if your refugee friend needs more specialist or integration support, this signposting guide provides a range of regional organisations that you could help to connect them with. 

Refugee advice and support 

West End Refugee Service 

Daily drop-in advice sessions, befriending scheme, skills match, volunteering opportunities, activities and hardship fund.
St Philip's Vicarage, St Philip's Close, 0191 273 7482 

North of England Refugee Service 

Information, support and advice for refugees and people seeking asylum in the North of England. 2 Friars St, Newcastle, NE1 4XA Phone 0191 245 7301 

British Red Cross Refugee Support 0191 2737961 

Walking With 

Walking With in North Tyneside, provides a range of 1:1 services and activities to enable people to feel welcomed, safe, and part of the community.  For refugees and asylum seekers - food parcels, clothes bank, well being, ESOL, education,  drop-in.  The Walking With Centre, Church House, Hugh St, Wallsend, NE28 6RL. 0191 263 5029 

ACANE - African Community Advice North East. 

1 Raby Cross, Newcastle, NE6 2FF
0191 265 8110
Activities, advocacy, advice for African refugees and asylum seekers in the North East. 

Peace of Mind Drop-in 

Wednesdays 12.30-2pm in Gateshead. 

Gateshead. Practical, emotional and educational support and sign-posting to other services. Plus tea/coffee and a chat with friends and volunteers. Arts and cracs for children. 07595 300326 

JET - Helping you find your way in the UK 

Employment, training, integration activities, careers advice, ESOL and learning resources 

We help people from the BME (Black Minority Ethnic) community, asylum seekers, refugees and New Migrant communities to find work, improve their skills and to integrate with the neighbours and understand their new surroundings. By appointment 0191 273 5761 

Justice and Peace Refugee Project 

Food, information and support Vincent’s Support Centre, New Bridge Street, Newcastle, NE1 2TQ 07407 091184 

The Hub

Drop in at Westgate Baptist Church 3.30 pm to 6 pm every Tuesday. Helping you to settle into life in the UK.  Advice on rights, and emergency support for homeless and destitute asylum seekers, including showers and food.  Address: 366 Westgate Road, Newcastle upon Tyne, NE4 6NX Telephone: 0191 272 0647, Email: 



InterAction aims to support asylum seekers, refugees, and migrants to make informed decisions, overcome immediate barriers, and integrate successfully into their communities in the Northeast.  InterAction has a free citywide multi-agency weekly drop-in project in Newcastle to benefit asylum seekers, refugees and/or other migrants as well as volunteers who want to help migrants settle and integrate.  Once a week, every Thursday, 11 am – 2 pm at The Turbine Hall, Castle Gate, Melbourne Street, Newcastle NE1 2JQ.  Free refreshments, friendly advice and support, table tennis/pool table, free clothing, free haircuts, occasional craft/music sessions

Places to go for events, activities, culture & well being 

Crossings - Free music project 

Weekly sessions, choir, musical instruments and volunteering opportuni)es in Gateshead & Newcastle. 

NUCASTLE Community Hub,

Football Club of Sanctuary, Newcastle United Football Club, Diana Street, NE4 6BQ 

Free games for adults and children. Community food pantry, family zone (4 nights a week), safe reporting centre for hate crime. Active through football: boxing, walking, physical activity, opportunity to socialise. Mental health workshops. Money management, employability team, applying for jobs etc.

The Kittiwake Trust Multilingual Library

Library of over 135 different languages and dialects. Offers language workshops, board games etc. 

High West Street, Gateshead, NE8 1EJ. 

Company of Others,

Dance Company of Sanctuary, The Bricks c/o St Anthony of Egypt Church, Belmont St, Newcastle upon Tyne NE6 3SN. . Community focused dance theatre supporting refugees, asylum seekers and the global diaspora. 

Comfrey Project 

Gardening, informa)on, support, promo)ng health and wellbeing among asylum seekers and refugees. Windmill Hills Centre, Chester Place, Gateshead, NE8 1QB 

Multaka Tyne and Wear Museums

Regular non-english speaking tours of some of the North East’s best museums. 

Cobalt Studios 

10 Boyd St, Shieldfield, Newcastle upon Tyne NE2 1AP.  Wide and diverse range of music, performance and workshops. FREE TICKETS TO HOSTNATION FRIENDSHIPS. Contact to secure tickets. 

Tyneside Cinema

10 Pilgrim St, Newcastle upon Tyne NE1 6QG. £1 tickets for Refugees and Asylum Seekers. 


Skimstone Arts

NE6 1LL. Artist-led project accessing creativity of under-represented artists. Continual support for refugees and asylum seekers to produce exhibitions. 



Baltic Centre of Contemporary Art, Gateshead. NE8 3BA.

International Art Club, ESOL Classes and Monthly Language Cafe for Refugees and Asylum Seekers. 


Star and Shadow Cinema Community Kitchen,7094/ 

Open to all community kitchen, every Wednesday evening. Share food and enjoy activities. 


Welcome to Badminton 

Bring water and comfortable clothes and trainers. Shuttles and racquets provided – no experience necessary. Contact: Ruth Ashford To join Whatsapp group, message: 07856516204 Dates and times may change – please check Facebook page: Welcometobadminton for updates. Instagram: welcometobadmintonne 

Free Health Check Clinic for communities ion the East End of Newcastle

Free health checks that include blood pressure, glucose levels, cholesterol and body mass index (BMI) checks every Friday 11am to 2pm, Welbeck Road, Walker, NE6 3BT.  . They will give free health and lifestyle advice based on the results and signpost people to support if needed. You can book an appointment on 0191 234 5775, and choose option 4.  There are 18 available slots each Friday clinic.

Women’s health 


Tyneside Women’s Health 

Helping women improve their mental health and emotional wellbeing. Courses, advice and information. 30 Half Moon Lane, Gateshead, NE8 2AN. Also have an office in Newcastle. 0191 477 7898 

The Angelou Centre 

Courses and information for Black, Asian and Minority Ethnic Women. Brighton Grove, Newcastle, NE4 5NR 0191 226 0394 

West End Women and Girls Centre 

Stephenson Building, 173 Elswick Road, Newcastle, NE4 6SQ. 0191 273 4942 



Legal advice 

North East Law Centre 

Legal advice on immigration & asylum, welfare, discrimination & employment law. Mea House, Ellison Pl, Newcastle upon Tyne NE1 8XS
General Advice Line: 0191 2304777 

Right to Remain 

07756562384 answer service (leave a message or send a text), 

Employment support 

Skills Hub 

The Skills Hub brings together a range of partner organisations who offer young people and adults living in Newcastle: 

  • Careers advice and guidance

  • Help getting into work and training

  • Advice setting up a business

Email at Or simply call into see us on level 2 of Newcastle City Library .

Support access to language tuition, higher education, finance and meaningful employment in the UK

Refugee education for equal opportunities in the UK Mentoring, professional training and free laptops


Smart Works Newcastle 

A female employment charity that supports North East women for interview and job success.

They support anyone who identifies as female, is unemployed and is aged 16 or over.

English classes (ESOL) and language support

Action Language
Free ESOL classes. The CastleGate, Melbourne Street, Newcastle, NE1 2JQ
Ring to make an appointment 0191 231 3113

North East Solidarity & Teaching (NEST)

Online and face to face English classes, conversation groups, befriending advocacy through Newcastle University Students Union. To register, email and 

English for All UK 

Face to face informal ESOL class on Thursdays at DiverCity Hub, Buckingham St, Newcastle upon Tyne, NE4 5QU. There are also online classes. 

Gateshead College 

Newcastle College 

Newcastle, NE4 5JE


Newcastle City Learning 

ESOL classes in Heaton and Westgate Road Westgate College, Newcastle NE4 9LU

0191 2773520 

TyneMet College 

Wallsend NE28 9NL 


The Conversation Group

Every Tuesday at The Magic Hat Cafe NE1 8AF. Informal and friendly English speaking practice in a cafe environment. 

ESOL at St Vincent Centre, Newbridge 


World Writes

Creative writing group for speakers of English as a Second Language.

Newcastle Deaf Centre, 2 Summerhill Grove, Newcastle upon Tyne, NE4 6EE

Date: Mondays during term time. Time: 11am-1pm -

Welfare, housing & cost of living 

Citizens Advice Bureau 

Building 33 New Bridge St West, Newcastle, NE1 8AX 0844 499 4717

Advice and information. Inside City Centre Library, Charles Avison 

Refugees at Home

Connects those with a spare room in their home to asylum seekers and refugees in need of accommodation.  This can provide a vital stop-gap when people receive refugee status and often become homeless in the process.  

Crisis Skylight

Crisis Skylight Newcastle works with people over the age of 16 who are experiencing homelessness, or immediately at risk of homelessness in the Northeast region. Their Engagement and Assessment team will assess your initial support needs and  work together to address any areas that may be contributing to your homelessness.

They offer sessions in Cooking, Art for Wellbeing, DIY For Your Home, Tiling and Wood Skills. We also have a local allotment where you can grow your own veg, salads, herbs and more.
City House, 1 City Road, Newcastle, NE1 2AF

0191 222 0622 


Housing problems, debt problems, welfare benefits. 140-150 Pilgrim St, Newcastle, NE1 6TH.
Free Advice Helpline 0808 800 4444 

The Hub Welfare Rights and Advice Service 

Benefits information & help
Westgate Baptist Church
07500 338126 or 07547 393191 


The Library 

Information, advice, free to use the computers, books. There are also libraries in Baker, in Fenham, in Gateshead and other places in Newcastle.
City Centre Library, Charles Avison Building, 33 New Bridge St West, Newcastle , NE1 8A

Community Grocery  

In Byker/Heaton and the West End. bridging the gap between food banks and supermarkets by helping local residents with their weekly food shops.  

Free Shop Newbridge Project 

Monday 11am - 12.30pm; Wednesday - Friday, 12pm - 5pm; Saturday, 2pm - 5pm The Free Shop is a community resource located in The Shieldfield Centre on the Upper Ground floor, where you can find clothes, food and toiletries.  

Access to higher education 


Higher Education - scholarships for refugees and people seeking asylum 


Workshops and presentations for access to university education for Refugees and Asylum Seekers. 

LGBTQ support 


Rainbow Home 

Supporting LGBTQ people seeking asylum 

Volunteering opportunitie

Volunteer Centre Newcastle 

Find out about places to volunteer in Newcastle.


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