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Support Organisations: Tyne & Wear

Signposting our refugee friends to support organisations


At HostNation, we don’t ask you to provide professional support. Instead, our scheme offers friendship and all its benefits; helping a refugee feel more at home in the city, having somebody to talk to and have fun with. You can also help your refugee friend with their English skills. 

However, if your refugee friend needs more specialist or integration support, this signposting guide provides a range of regional organisations that you could help to connect them with. 

Refugee advice and support 

West End Refugee Service 

Daily drop-in advice sessions, counselling service, befriending scheme, clothing store, hardship fund.
St Philip's Vicarage, St Philip's Close, 0191 273 7482 

North of England Refugee Service 

Information, support and advice for refugees and people seeking asylum in the North of England. 2 Friars St, Newcastle, NE1 4XA Phone 0191 245 7301 

British Red Cross Refugee Support 0191 2737961 

Walking With 

For refugees and asylum seekers - food parcels, form filling, hardship payments, befriending, ESOL, advocacy, legal advice drop-in.  The Walking With Centre, Church House, Hugh St, Wallsend, NE28 6RL. 0191 263 5029 

ACANE - African Community Advice North East. 

1 Raby Cross, Newcastle, NE6 2FF
0191 265 8110
Activities, advocacy, advice for African refugees and asylum seekers in the North East. 

Peace of Mind Drop-in 

Wednesdays 12.30-2pm in Gateshead. 

Gateshead. Practical, emotional and educational support and sign-posting to other services. Plus tea/coffee and a chat with friends and volunteers. Arts and cracs for children. 07595 300326 

JET - Helping you find your way in the UK 

Employment, training, integration activities, careers advice, ESOL and learning resources 

We help people from the BME (Black Minority Ethnic) community, asylum seekers, refugees and New Migrant communities to find work, improve their skills and to integrate with the neighbours and understand their new surroundings. By appointment 0191 273 5761 

Justice and Peace Refugee Project 

Food, information and support Vincent’s Support Centre, New Bridge Street, Newcastle, NE1 2TQ 07407 091184 

Places to go for activities & well being 

Crossings - Free music project 

Weekly sessions, choir, musical instruments and volunteering opportuni)es in Gateshead & Newcastle. 

Comfrey Project 

Gardening, informa)on, support, promo)ng health and wellbeing among asylum seekers and refugees. Windmill Hills Centre, Chester Place, Gateshead, NE8 1QB 

Women’s health 


Tyneside Women’s Health 

Helping women improve their mental health and emotional wellbeing. Courses, advice and information. 30 Half Moon Lane, Gateshead, NE8 2AN. Also have an office in Newcastle. 0191 477 7898 

The Angelou Centre 

Courses and information for Black, Asian and Minority Ethnic Women. Brighton Grove, Newcastle, NE4 5NR 0191 226 0394 

West End Women and Girls Centre 

Stephenson Building, 173 Elswick Road, Newcastle, NE4 6SQ. 0191 273 4942 



Legal advice 

North East Law Centre 

Legal advice on immigration & asylum, welfare, discrimination & employment law. Mea House, Ellison Pl, Newcastle upon Tyne NE1 8XS
General Advice Line: 0191 2304777 

Right to Remain 

07756562384 answer service (leave a message or send a text), 

Employment support 

Skills Hub 

The Skills Hub brings together a range of partner organisations who offer young people and adults living in Newcastle: 

  • Careers advice and guidance

  • Help getting into work and training

  • Advice setting up a business

Email at Or simply call into see us on level 2 of Newcastle City Library .

Support access to language tuition, higher education, finance and meaningful employment in the UK

Refugee education for equal opportunities in the UK Mentoring, professional training and free laptops


English classes (ESOL)

Action Language
Free ESOL classes. The CastleGate, Melbourne Street, Newcastle, NE1 2JQ
Ring to make an appointment 0191 231 3113

Crisis Skylight

Café, information, free courses, ESOL, culture group.
City House, 1 City Road, Newcastle, NE1 2AF

0191 222 0622 

North East Solidarity & Teaching (NEST)

Online and face to face English classes, conversation groups, befriending advocacy through Newcastle University Students Union. To register, email and 

English for All UK 

Face to face informal ESOL class on Thursdays at DiverCity Hub, Buckingham St, Newcastle upon Tyne, NE4 5QU. There are also online classes. 

Gateshead College 

Newcastle College 

Newcastle, NE4 5JE


Newcastle City Learning 

ESOL classes in Heaton and Westgate Road Westgate College, Newcastle NE4 9LU

0191 2773520 

Welfare, housing & advice 

Citizens Advice Bureau 

Building 33 New Bridge St West, Newcastle, NE1 8AX 0844 499 4717

Advice and information. Inside City Centre Library, Charles Avison 


Housing problems, debt problems, welfare benefits. 140-150 Pilgrim St, Newcastle, NE1 6TH.
Free Advice Helpline 0808 800 4444 

The Hub Welfare Rights and Advice Service 

Benefits information & help
Westgate Baptist Church
07500 338126 or 07547 393191 


The Library 

Information, advice, free to use the computers, books. There are also libraries in Baker, in Fenham, in Gateshead and other places in Newcastle.
City Centre Library, Charles Avison Building, 33 New Bridge St West, Newcastle , NE1 8AX 


Access to higher education 


Higher Education - scholarships for refugees and people seeking asylum 

LGBTQ support 


Rainbow Home 

Supporting LGBTQ people seeking asylum 

Volunteering opportunitie

Volunteer Centre Newcastle 

Find out about places to volunteer in Newcastle.


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